Privacy Policy – Reliable Climate Solutions

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Address or service location

• Any details submitted through contact forms or service request forms

1.2 Technical Information

Collected automatically through cookies and analytics tools:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on the website

• Referral source

1.3 Service Information

Details about HVAC services you request, such as:

• Appointment dates

• Service history

• Equipment information

2. How We Use Your Information

We use your information to:

• Provide HVAC services you request

• Reply to inquiries and schedule appointments

• Improve our website’s performance and user experience

• Send updates, quotes, and service-related communication

• Maintain security and prevent fraudulent activity

• Analyze website traffic and service demand

We will never sell your personal information.

3. Legal Basis for Processing

We process your data based on:

• Your consent

• Our legitimate interest in improving our services

• The need to fulfill a contract or service request

• Compliance with legal obligations

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences

• Improve navigation

• Analyze site performance

You can disable cookies through your browser settings, though this may affect some website features.

5. How We Protect Your Information

We use industry-standard security measures to safeguard your data, including:

• Encrypted connections (HTTPS)

• Secure servers

• Access control measures

Despite our efforts, no online transmission is 100% secure.

6. Sharing Your Information

We may share your data only when necessary:

• With trusted service providers (hosting, email tools, analytics)

• To comply with legal requests

• For service-related needs, such as dispatching technicians

We do not sell or rent personal information to third parties.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Update or correct your information

• Request deletion of your personal data

• Withdraw consent

• Opt out of marketing messages

To exercise any rights, contact us at:
info@reliableclimate.io

8. Data Retention

We keep your data only as long as necessary to:

• Provide HVAC services

• Maintain business records

• Meet legal requirements

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a revised “Last Updated” date.

12. Contact Us

If you have questions about our Privacy Policy or how we protect your data, please contact us:

Reliable Climate Solutions
Email: info@reliableclimate.io
Website: https://reliableclimate.io